Refund policy

Return & Refund Policy

Easy Returns, Trusted Shopping

At Tracktailored™, customer satisfaction is our priority. We want every football fan to shop with confidence and enjoy high-quality products.

📦 Return Eligibility

Returns may be accepted when:

  • The product is unused and in original condition
  • The item is returned with original packaging
  • The request is submitted within the return period
  • The product arrives damaged, defective, or incorrect

🚫 Items Not Eligible for Return

Returns may not be accepted for:

  • Used or worn products
  • Items damaged due to misuse
  • Products without original packaging
  • Customized products (unless defective)

💰 Refund Process

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method
  • Refund processing times may vary depending on your bank or payment provider
  • Original shipping fees may not be refundable unless the order was incorrect or damaged

🔁 Exchange Requests

If you receive a damaged, defective, or incorrect item, please contact us. Our team will review your request and assist with a replacement or suitable solution.